Privacy Policy

Last updated: February 5, 2026

This Privacy Policy explains how October Swimmer LLC (“October Swimmer”, “we”, “us”) collects, uses, and shares information when you visit our website, use our products and services, or otherwise interact with us.

Scope

This policy covers:

This website and related marketing pages.
October Swimmer software, services, and support interactions.
Communications with us by email or other channels.

Information We Collect

Information you provide

Contact details (name, email, company) when you reach out or request support.
Billing and account details if you purchase products or services (stored in Stripe). We do not store full payment card numbers.
Content you submit in support requests or feedback.

Product and service data

For Salesforce products, most application data stays in your Salesforce org.
For p2-github-scheduler, application data stays in GitHub.
We access customer data only when you authorize support or troubleshooting access.

Usage data

Basic device and browser information (IP address, user agent, referring page).
Pages viewed and approximate visit timestamps.
Error or performance logs generated by our services.
Some products collect license usage data to provide access and verify licensing compliance.

Cookies and similar technologies

We use cookies or similar technologies to operate the site. We do not use web analytics or advertising pixels. You can control cookies through your browser settings.

How We Use Information

We use information to:

Provide, maintain, and improve our products and services.
Respond to requests, support tickets, and inquiries.
Process payments and manage subscriptions.
Monitor performance, security, and abuse.
Communicate product updates, service notices, or marketing (you can opt out of marketing emails).

How We Share Information

We do not sell personal information. We may share information:

With service providers who help us operate the website, process payments, or deliver support.
When required by law or to protect the rights and safety of October Swimmer, our customers, or the public.
In connection with a business transaction (e.g., merger, acquisition, or asset sale).
With your direction or consent.

Data Retention

We retain information only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Support records and billing data are kept as required by business and legal needs.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.

Your Choices and Rights

You may request access, correction, or deletion of your information, subject to legal requirements. You can opt out of marketing communications by using the unsubscribe link in emails or contacting us directly.

If you are located in certain jurisdictions, you may have additional rights under applicable law, including the right to:

Access, correct, or delete personal information.
Receive a copy of your personal information.
Object to or restrict certain processing.
Opt out of the sale or sharing of personal information (we do not sell personal information).
Not be discriminated against for exercising your rights.

To exercise these rights, contact us at info@octoberswimmer.com. We may need to verify your identity before responding.

International Transfers

We are based in the United States, and information may be processed in the United States or other locations where our service providers operate.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date reflects the most recent revision.

Contact

Questions about privacy? Email info@octoberswimmer.com.